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United Airlines has been making waves for some time. This shift can be attributed to Scott Kirby’s arrival and his relentless efforts to take the airline to the #1 spot. Based on our metrics, we think he can fairly claim,…
Frontier Airlines is facing ‘interesting times.’ It no longer has to compete with Spirit Airlines, which drove fares down. In its ULCC category, it now competes with Allegiant. Allegiant, after acquiring Sun Country, is growing. And it is deploying a…
Reports state American Airlines’ widebody decision has narrowed to two aircraft: the Airbus A330-900neo and the Boeing 787-10, to replace the airline’s 47 Boeing 777-200ERs starting in the 2030s. Chief Commercial Officer Nat Pieper called the process the “seventh or…
Every US airline on-time statistic you’ve ever read — DOT’s monthly reports, Cirium’s rankings, the “Platinum Award” language Delta has used for years — is built on the same industry-standard grace period: a flight counts as on-time if it departs…
Air travel is like all other consumer services, providers try to ‘sell’ everything around the product, which influences consumers into thinking they’re buying something special. Air travel consumption boils down to two fundamental items: cost and time, for leisure travelers…