If we were to characterize the A350 program in one word, it would be volatile. The aircraft has seen highs and lows repeatedly through the program, which continue today. Production Volatility The Airbus A350XWB is now in service with Qatar…
Social media is much more powerful than many people realize. That smart phone in the customer’s hands is the equivalent of a nuclear weapon. Woe the employee who is captured on video “losing it”. It’s not just the brand that…
While the Chinese market for air travel is growing fast, it will be about 2030 before that market is larger than that of the United States, which remains the world’s largest travel market. The United States has excellent data on…
American Airlines was forced to ground flights for a period earlier this week when their Electronic Flight Bag (EFB) on which pilots carry instrument approach charts, navigational data, and other aircraft information, including manuals, using an Apple iPad, rather than…
The maiden flight of the A380 occurred ten years ago this week, with entry into commercial service two years later. With lower than expected sales, program has been labeled as unsuccessful by some, despite a strong and profitable operation with…
This issue is now getting a lot of attention. United just banned a passenger who is an IT cyber security expert, because the airline believes him to be a threat to their aircraft systems. We are not sure this…