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Tag airlines

EMBRAER’s NEW METRICS

Recently Embraer announced a set of Economic Metrics based on the concept of return on investment capital that illustrates how “right sizing” aircraft in the 70-110 seat segment can make sense for airlines.   In the paragraphs that follow, we will…

The power of social media

Social media is much more powerful than many people realize.  That smart phone in the customer’s hands is the equivalent of a nuclear weapon. Woe the employee who is captured on video “losing  it”.  It’s not just the brand that…