Southwest has been the airline most admired in the United States for a long time. Its excellent crews more than make up for a lack of IFE with industry leading humor (do a YouTube search for examples). But today’s Southwest…
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The US DOJ, various state attorneys general and the District of Columbia have filed challenging the American Airlines (AA)–US Airways (US) merger. This news was not what was expected by industry followers. The previous merger between Delta and Northwest went…
The aircraft market, particularly for narrow-body airplanes, has been changing dramatically over the last two years. Airlines are seeking better seat-mile economics, both by ordering larger aircraft and by increasing seat density on existing aircraft to accommodate traffic growth. The…
There are many ways to look at the potential (and quite likely) merger of American Airlines and US Airways. There are the obvious issues everyone is talking about, but take a listen to the less obvious issues. The impact on…
Southwest Airlines offered a 50% fare sales this weekend celebrating being the first airline to reach 3 million likes on Facebook, but that promotion backfired when a software glitch caused customers to be billed multiple times – sometimes more than…