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Tag Southwest Airlines

Cancellation fees

Airlines have embraced ancillary fees as a way to make up for low fares. One of those fees was the “Reservation Cancellation/Change Fee”.  Air travel is an activity that comes with many disruptive factors, as anyone can testify.  The US…

A Flight Ops Challenge – And the case for E-Taxi documented

E-taxi pioneers Wheeltug just released research (ground operations summary 31 Mar 2016) it undertook monitoring airport operations.  The case for adding e-taxi capabilities to aircraft has tended to focus on saving fuel burn.  But fuel burn is no longer such…

Employees and Enplanements – The US Experience

People like to make jokes about air travel in the US. It the staple of every dinner party and also great value for any stand-up comic. Is service really that bad? After all, Americans are paying relatively low fares and…