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Boeing takes “immediate actions” to bolster production quality

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UPDATE Jan 16 – Under pressure, Boeing is taking immediate actions to bolster quality assurance and controls on the 737/MAX production lines in its own premises and those of tier-1 supplier Spirit AeroSystems. Boeing Commercial Airplanes (BCA) President and CEO Stan Deal announced this in a letter to employees that Boeing shared on its website on Monday.

The airframer is under intense internal and external pressure to get its act together and make sure that its aircraft are produced correctly and safely. Last Friday, the FAA announced an investigation

into the production quality of the MAX 9 and an audit of the production line, which follows the blowout of a door plug on an aircraft of Alaska Airlines on January 5. Alaska Airlines said on Saturday that it will enhance oversight on the Boeing aircraft currently on the production line.

“We have taken important steps in recent years to strengthen our Quality Management System’s (QMS) foundation and its layers of protection. But, the AS1282 accident and recent customer findings make clear that we are not where we need to be. To that end, we are taking immediate actions to bolster quality assurance and controls across our factories,” Deal writes in his message.

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