Southwest Airlines announced its Tactical Action Plan today which includes investments of more than $1.3 billion to make sure it never again witnesses a meltdown like around last year’s Christmas period. The plan includes investments in software and hardware and a...
British Airways is doing everything it can to prevent a repetition of the travel chaos it experienced in Q1 at London Heathrow and from IT issues. It is beefing up its organizational structure, hiring new staff, and rebuilding IT, but the carrier is frustrated by...
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