Many airlines have been deploying tablets as EFBs and more recently as cabin devices for flight attendants to handle customer facing issues. Its good to see that United Airlines is handling its 23,000 flight attendants each an iPhone 6+.
United’s flight attendants will be able to use these for email and access internal documents like training manuals – and of course access in-flight WiFi. United isn’t the first airline to issue smartphones to its flight attendants; Delta gave its flight attendants Nokia Windows phones last year.
Since Delta handed its pilots Microsoft Surface tablets, the airline is moving to the Windows standard. The win at United for Apple is significant. United’s pilots have been using iPads as EFBs since 2011.