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Tag flight ops

DFW and ORD: American’s Two Problem Airports

American Airlines aircraft fuselage

Air travel is like all other consumer services, providers try to ‘sell’ everything around the product, which influences consumers into thinking they’re buying something special. Air travel consumption boils down to two fundamental items: cost and time, for leisure travelers…

Schedule Padding Is How Airlines Grade Airports

ORD

Airports don’t build buffers—airlines do. When we look at US airline schedule padding, we aren’t looking at a metric designed or controlled by airport operators. Instead, we are looking at an airline’s reaction to real-world friction. Schedule padding is essentially a…