Japan Airlines unveils cabin of its new Airbus A350-1000

Japan Airlines (JAL) has shared extensive details of the cabin products on board the new Airbus A350-1000, which will become the new flagship of the airline. JAL had hoped to introduce the type on the Tokyo Haneda-New York JFK route in November, but this has now slipped until the end of the year “due to a supply chain disruption affecting the delivery of components.” Japan Airlines has thirteen A350-1000s on order, with the type gradually replacing the Boeing 777-300ER on the international network. This comes with an upgrade in customer experience through various new cabin products that include seats, meals, and inflight entertainment. The A350-1000 in the JAL configuration comes with 239 seats: six First Class suites, 54 Business Class suites, 24 Premium Economy seats, and 155 Economy Class seats. Compared to the Boeing 777-300ER, there are five fewer seats. Japan Airlines is offering two fewer First Class suites and sixteen fewer Premium Economy seats on the A350 than on the Boeing but has increased the number of Business suites by five and Economy seats by eight. First Class The First Class suites come with a high sliding privacy door and a wide sofa, that can be configured into a full flat bed. The pitch is 211 centimeters/83 inches. The headrest includes audio speakers. At 43 inches, the 4K monitor screen is one of the largest in the airline industry. Wireless charging of devices is standard. Within the boundaries of the suite, there is ample space for two roller bags and a wardrobe for jackets and other clothes. Four suites have a window view, but the other two are in the center of the cabin. The suites are produced by Safran. Business Class For the first time, JAL is to introduce Business Class suites with privacy doors on its aircraft. They are in a staggered configuration that is familiar to other airlines, as is the divider between the two suites in the center that can be lowered when people travel together. All suites have direct aisle access. The pitch is 130 centimeters/51 inches. The 54 seats, also from Safran, feature the same audio speakers as in First Class, but the screen is ‘just’ 24 inches wide. Business also comes with a personal wardrobe and has space for one roller bag. In between the split Business Class segment is a large galley next to doors 2. Premium Economy Premium Economy is a comparatively small area, that sits right in front of another galley area at doors 3. The Safran seats are wider and come with a 107-centimeter/42-inch pitch. A motorized leg rest can be moved in a ninety-degree position. The 4K monitor is sixteen inches wide. Economy Class For Economy Class, JAL has selected Recaro seats with a pitch of 84-86 centimeters/33-34 inches. A thirteen-inch monitor is in the headrest of the seat in front. JAL will launch a new inflight entertainment app called JAL Mobile App in the spring of 2024, where customers will be able to create their own movie and music playlists. The system is supported in fifteen languages. Meals have also been renewed, with JAL offering new vegan and vegetarian meals in all classes. Also from next spring, customers on long-haul Business will be offered a new service that allows them to what Jal says “design their own preferred way of spending their time onboard.” On services to Europe, the US, Australia, and Southeast Asia, passengers in Premium Economy and Economy are offered optional menus that need to be pre-ordered.

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